Privacy Policy

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us.

1.How Do We Use Your Data?

1.1 Where you sign up to sell sneakers or other products via our website we will collect your name, email address, IP address, and telephone number to take steps to enter into a contract with you to sell via our site. We may also collect additional data such as your date of birth and a form of ID to ensure we fulfil our legal obligations by undertaking our internal checks to ensure the suitability of you as a seller.

1.2 Where you sign up to purchase sneakers or other products via our website we will collect your name, email address, IP address, billing address, payment address (if different), country and telephone number to take steps to enter into a contract with you to create an account and purchase products via our site.

1.3 When you sign up to receive our news updates. We will handle your personal information (such as your name and email address) to provide you with our news updates in line with any preferences you have told us about. When we send you our news updates because you have opted-in to receive them, we rely on your consent to contact you.

You can unsubscribe from our updates at any time by responding to any email you receive from us to tell us you wish to unsubscribe.

1.4 When you contact us either by phone, email or via social media, we will usually collect your name, gender, social media handle, contact details and any other personal data that forms part of your message to us because it’s in our legitimate interest to make sure we can properly respond to your query.

1.5 Technical information when you use our website. When you consent to our use of cookies, we collect information about how you use our website. We use this information to improve our website and to better understand how people use it.

1.6 When you attend one of our events or a third party event we also attend, we will usually collect your name, address, email address and phone number. We collect this information at third party events because it is in our legitimate interest to promote our business and when you attend one of our events, we collect this information because it’s in our legitimate interests to know who’s attending our events.

1.7 When you apply for a job with us we may collect your name, contact details, recruitment information (e.g. right to work documentation and references), qualifications, accreditations and any additional information we may receive from our recruitment partners.

We will use your personal information to assess your suitability for our available roles. We do this to perform our contractual obligations or to take steps at your request, before entering into a contract. Where we process your right to work documentation, we will do so to comply with our legal obligations.

1.8 If our business is sold. We process your personal information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the buyer of our business may not be able to provide services to you.

2.Who Do We Share Your Data With?

2.1 Business partners, suppliers, group companies and subcontractors for the performance of the contract we enter into with them or you. Where you purchase goods from us we will not share your personal data with the seller and where you are a seller you will also remain anonymous.

2.2 Promotional events and marketing organisations, we do not sell data for marketing purposes, but may share your data with an event organiser including where we run workshops with co-presenters. We will always tell you before (usually on the event registration form) and you will be given the chance to opt-out before we do this.

2.3 Regulators/ Authorities/ Enforcement Agencies if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of our clients or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

2.4 Prospective buyers of our business under our legitimate interest to ensure our business can be continued by the buyer.

3.How Long Do We Keep Your Data For?

We will only retain your personal information for as long as we need it unless we are required to keep it for longer to comply with our legal, accounting or regulatory requirements.

In some circumstances we may carefully anonymise your personal data and how our site is used, so that it can no longer be associated with you, and we may use this anonymised information indefinitely without notifying you. We use this anonymised information to analyse our business and improve it moving forward.

4.What Are Your Rights Under Data Protection Laws?

You have various other rights under applicable data protection laws, including the right to:

- access your personal data (also known as a “subject access request”);

- correct incomplete or inaccurate data we hold about you;

- ask us to erase the personal data we hold about you;

- ask us to restrict our handling of your personal data;

- ask us to transfer your personal data to a third party;

- object to how we are using your personal data; and

- withdraw your consent to us handling your personal data.

Please keep in mind that privacy law is complicated, and these rights will not always be available to you all of the time.

5.Questions, Comments And More Detail

Your feedback and suggestions on this notice are welcome.

We’ve worked hard to create a notice that’s easy to read and clear. But if you feel that we have overlooked an important perspective or used language which you think we could improve, please let us know.